About

FAQ

• Where is the store based?

  Austin, TX

• Do you accept orders placed outside of the US?

  Yes!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• How do I apply decals?

  1. Please make sure the surface that you wish to apply the decal is smooth and clean first.
  -Decals are difficult to remove so choose your space wisely!
  -Do not apply decals to fresh paint!

  2. Carefully remove the paper backing. The decal should be on the transfer tape.
  - If the decal sticks to the paper backing, put the transfer tape back and rub the surface of the decal with some pressure and try again. It MUST stick to the transfer tape.

  3. Apply the decal onto the surface,then squeegee the decal with a plastic card to secure it and to remove any air bubbles. After a minute or so, carefully peel the the tape off!

  For extra protection, we highly recommend buying protective laminate sheets from us to protect your decal from damage and peeling.

  -Again, your decals will be very difficult to remove, and will not come off as one piece.

  -We are not responsible for any decal related incidents or damage.

  -If there is any glue left over, citrus oil products or rubbing alcohol will remove it! If you are not sure if the products will damage the surface, just look up "remove adhesive from surfaces" and it should give you some idea of what to use.

  :D Hope this helps.

• How do you price decals?

  It usually depends on the several things, such as intricacy, material, and time. If decal takes less time to prepare, it usually will have a lower price. But if a design is complex, we would devote more time to it, thus the higher price.

• I want a personal decal/I want to comission you!

  Okay great! Send me a message describing what you would like, color and size.

  If its based off something I would really appreciate reference pictures to help me make the design! If you have the design already, wonderful! I would probably have to tweak it so the decal can cut well.

  If you want a personalized decal, just send me the name and I will add it to the design! Or if you just want your name just say so!

  We'll then discuss how detailed the decal will be and price. I would like to mention that the smaller the decal is the more difficult it will be to keep details in tact. So Smaller = simple, Larger=can get away with more details. Once we agree on the commission, I will work on a vector and send you a watermarked jpeg of it.

  If you like it, I would appreciate it if you pay the full amount we agreed on before I start cutting. Then once it's done I just send it your way!

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.